Privacy Policy
Effective Date: 6/1/2026
Collaboratory (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Information submitted through forms, event registrations, donations, program applications, or other interactions with our organization
We may also collect certain technical information when you visit our website, such as IP address, browser type, and website usage information.
How We Use Your Information
We may use your information to:
- Provide services and support
- Communicate with you regarding our programs, services, events, and resources
- Process donations and registrations
- Respond to inquiries and requests
- Improve our website and services
- Comply with legal obligations
Text Messaging Communications
If you provide your mobile phone number and consent to receive text messages, we may send you informational messages related to our programs, services, appointments, events, resources, and other nonprofit activities.
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@collaboratory.org.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share information with trusted service providers who assist us in operating our organization, provided they agree to maintain the confidentiality and security of your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except service providers necessary to support messaging services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Choices
You may:
- Opt out of email communications using the unsubscribe link provided in our emails
- Opt out of text messages by replying STOP
- Contact us to update or correct your personal information
Children’s Privacy
Our services are not directed toward children under 13 without parental or guardian involvement. We do not knowingly collect personal information from children under 13 except as permitted by law and with appropriate consent where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Collaboratory
2031 Jackson St
Fort Myers, Florida 33901
info@collaboratory.org
collaboratory.org
CHARITABLE CONTRIBUTIONS POLICY
Generally, Collaboratory does not refund charitable contributions made online via this website. The Internal Revenue Service recognizes charitable contributions as irrevocable, unless a condition of the charitable contribution cannot be satisfied by the charity. Collabraday will provide each donor with a charitable contribution gift acknowledgment to document properly the donation for the donor’s income tax records.
REFUND/CANCELLATION POLICY
Collaboratory is unable to offer a refund for event registration unless the event is cancelled. If you are unable to attend an event, someone from your organization or family is welcome to take your place.
SECURITY
We are committed to ensuring your information is secure. We have partnered with InternetSecure & Authorize.net to bill users for goods and services. InternetSecure & Authorize.net provide secure on-line credit card transaction processing services and does not retain, share, store or use personally identifiable information for any secondary purpose beyond filling your order.
In addition, Collaboratory incorporates a number of procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through this Site. We also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to such information. When you visit www.collaboratory.org, you access servers that are kept in a secure physical environment. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline. Therefore, we ask that you remain vigilant and report to us any problems you have while using our electronic commerce site.
You may contact us in the following ways:
- By Phone: 239 274 5900
- By E-mail: give@floridacommunity.org
- In writing:
Collaboratory
2031 Jackson Street
Fort Myers, FL 33901
